{"incidents":[{"id":"INC0000204","openedAt":"2026-06-25T14:36:40.398Z","updatedOn":"2026-06-25T17:06:40.398Z","activityDue":"2026-06-25T18:30:40.398Z","openedBy":"Mr. Ross Abbott","state":"On Hold","createdBy":"Employee","active":true,"businessService":"metrics","priority":"Moderate","description":"connecting the microchip won't do anything, we need to bypass the auxiliary SSD feed!","contactType":"Self-Service","assignedTo":"Audrey Heathcote","impact":"Minor","category":"Hardware"},{"id":"INC0001597","openedAt":"2026-06-25T11:38:40.398Z","updatedOn":"2026-06-25T16:46:40.398Z","activityDue":"2026-06-25T17:43:40.398Z","openedBy":"Cynthia Kovacek Sr.","state":"On Hold","createdBy":"Employee","active":true,"businessService":"e-business","priority":"Moderate","description":"Use the cross-platform SMTP bus, then you can calculate the digital program!","contactType":"Service Desk","assignedTo":"Ms. Felicia Vandervort","impact":"Minor","category":"Hardware"},{"id":"INC0002414","openedAt":"2026-06-25T14:39:40.398Z","updatedOn":"2026-06-25T17:26:40.398Z","activityDue":"2026-06-25T18:02:40.398Z","openedBy":"Martha Reinger","state":"In Progress","createdBy":"Employee","active":true,"businessService":"content","priority":"High","description":"I'll generate the haptic USB feed, that should protocol the IP interface!","contactType":"Service Desk","assignedTo":"Mr. Miguel Wisozk","impact":"Minor","category":"Hardware"},{"id":"INC0003320","openedAt":"2026-06-25T15:02:40.398Z","updatedOn":"2026-06-25T17:01:40.398Z","activityDue":"2026-06-25T17:50:40.398Z","openedBy":"Eugene Jacobs","state":"On Hold","createdBy":"Employee","active":false,"businessService":"action-items","priority":"Moderate","description":"generating the microchip won't do anything, we need to calculate the redundant XML capacitor!","contactType":"Service Desk","assignedTo":"Mildred Stokes","impact":"Major","category":"Hardware"},{"id":"INC0004794","openedAt":"2026-06-25T06:19:40.398Z","updatedOn":"2026-06-25T17:05:40.398Z","activityDue":"2026-06-25T18:03:40.398Z","openedBy":"Dr. Mandy Bauch","state":"On Hold","createdBy":"Employee","active":false,"businessService":"e-commerce","priority":"Critical","description":"connecting the microchip won't do anything, we need to transmit the haptic PNG card!","contactType":"Self-Service","assignedTo":"Marion Wolff V","impact":"Minor","category":"Inquiry"},{"id":"INC0005885","openedAt":"2026-06-25T09:34:40.398Z","updatedOn":"2026-06-25T17:33:40.398Z","activityDue":"2026-06-25T18:28:40.398Z","openedBy":"Marlene Greenfelder","state":"On Hold","createdBy":"Employee","active":true,"businessService":"initiatives","priority":"High","description":"compressing the monitor won't do anything, we need to compress the virtual DNS firewall!","contactType":"Service Desk","assignedTo":"Lonnie Jacobi","impact":"Minor","category":"Software"},{"id":"INC0006524","openedAt":"2026-06-25T15:55:40.398Z","updatedOn":"2026-06-25T17:20:40.398Z","activityDue":"2026-06-25T18:00:40.398Z","openedBy":"Aubrey Kunze","state":"In Progress","createdBy":"Employee","active":false,"businessService":"experiences","priority":"High","description":"If we quantify the bus, we can get to the HEX feed through the haptic AI port!","contactType":"Service Desk","assignedTo":"Paul Johns","impact":"Major","category":"Hardware"},{"id":"INC0007407","openedAt":"2026-06-25T07:41:40.398Z","updatedOn":"2026-06-25T16:42:40.398Z","activityDue":"2026-06-25T17:59:40.398Z","openedBy":"Andy Gottlieb","state":"In Progress","createdBy":"Employee","active":true,"businessService":"methodologies","priority":"Moderate","description":"The XML circuit is down, override the solid state pixel so we can reboot the HTTP panel!","contactType":"Self-Service","assignedTo":"Desiree Christiansen","impact":"Major","category":"Inquiry"},{"id":"INC0008930","openedAt":"2026-06-25T15:29:40.398Z","updatedOn":"2026-06-25T17:08:40.398Z","activityDue":"2026-06-25T18:08:40.398Z","openedBy":"Randal Littel","state":"In Progress","createdBy":"Employee","active":true,"businessService":"mindshare","priority":"Moderate","description":"The DNS firewall is down, navigate the optical protocol so we can back up the SSD application!","contactType":"Self-Service","assignedTo":"Erik Lind","impact":"Major","category":"Software"},{"id":"INC0009274","openedAt":"2026-06-25T08:59:40.398Z","updatedOn":"2026-06-25T17:19:40.398Z","activityDue":"2026-06-25T18:20:40.398Z","openedBy":"Naomi Parisian","state":"On Hold","createdBy":"Employee","active":true,"businessService":"initiatives","priority":"Moderate","description":"You can't index the capacitor without transmitting the online EXE capacitor!","contactType":"Service Desk","assignedTo":"Eugene Hills","impact":"Major","category":"Inquiry"},{"id":"INC00010181","openedAt":"2026-06-25T06:30:40.398Z","updatedOn":"2026-06-25T16:50:40.398Z","activityDue":"2026-06-25T17:53:40.398Z","openedBy":"Rosemary Cummings","state":"On Hold","createdBy":"Employee","active":false,"businessService":"synergies","priority":"Moderate","description":"hacking the hard drive won't do anything, we need to index the redundant USB circuit!","contactType":"Self-Service","assignedTo":"Gayle Wiegand","impact":"Minor","category":"Hardware"},{"id":"INC00011497","openedAt":"2026-06-25T05:51:40.398Z","updatedOn":"2026-06-25T16:52:40.398Z","activityDue":"2026-06-25T18:33:40.398Z","openedBy":"Norma Nikolaus-Kuvalis","state":"In Progress","createdBy":"Employee","active":false,"businessService":"relationships","priority":"Moderate","description":"synthesizing the circuit won't do anything, we need to back up the mobile JSON alarm!","contactType":"Service Desk","assignedTo":"Mattie Brown","impact":"Minor","category":"Inquiry"},{"id":"INC00012445","openedAt":"2026-06-25T11:00:40.398Z","updatedOn":"2026-06-25T16:41:40.398Z","activityDue":"2026-06-25T17:58:40.398Z","openedBy":"Carol Koss","state":"In Progress","createdBy":"Employee","active":true,"businessService":"technologies","priority":"Moderate","description":"You can't hack the application without copying the multi-byte SSL circuit!","contactType":"Self-Service","assignedTo":"Joey Herzog II","impact":"Major","category":"Inquiry"},{"id":"INC00013798","openedAt":"2026-06-25T08:43:40.398Z","updatedOn":"2026-06-25T17:26:40.398Z","activityDue":"2026-06-25T17:42:40.398Z","openedBy":"Ms. Mabel Hane DDS","state":"On Hold","createdBy":"Employee","active":false,"businessService":"partnerships","priority":"Critical","description":"You can't reboot the protocol without copying the wireless HEX bus!","contactType":"Service Desk","assignedTo":"Miss Cathy Lindgren","impact":"Major","category":"Hardware"},{"id":"INC00014383","openedAt":"2026-06-25T08:04:40.398Z","updatedOn":"2026-06-25T16:56:40.398Z","activityDue":"2026-06-25T17:39:40.398Z","openedBy":"Mrs. Bonnie Gleason","state":"In Progress","createdBy":"Employee","active":false,"businessService":"convergence","priority":"Critical","description":"If we calculate the alarm, we can get to the AGP capacitor through the bluetooth IP monitor!","contactType":"Service Desk","assignedTo":"Milton Effertz","impact":"Minor","category":"Software"},{"id":"INC00015455","openedAt":"2026-06-25T15:23:40.399Z","updatedOn":"2026-06-25T17:16:40.399Z","activityDue":"2026-06-25T18:20:40.399Z","openedBy":"Mabel Kovacek","state":"In Progress","createdBy":"Employee","active":false,"businessService":"interfaces","priority":"High","description":"You can't copy the hard drive without indexing the cross-platform UDP hard drive!","contactType":"Service Desk","assignedTo":"Rosie Roob","impact":"Major","category":"Hardware"},{"id":"INC00016623","openedAt":"2026-06-25T09:43:40.399Z","updatedOn":"2026-06-25T16:37:40.399Z","activityDue":"2026-06-25T18:34:40.399Z","openedBy":"Wallace Kertzmann","state":"On Hold","createdBy":"Employee","active":true,"businessService":"web services","priority":"Moderate","description":"We need to navigate the solid state SDD port!","contactType":"Service Desk","assignedTo":"Sarah McClure","impact":"Major","category":"Inquiry"},{"id":"INC00017351","openedAt":"2026-06-25T07:00:40.399Z","updatedOn":"2026-06-25T16:50:40.399Z","activityDue":"2026-06-25T18:28:40.399Z","openedBy":"Rosemarie Hand","state":"In Progress","createdBy":"Employee","active":false,"businessService":"technologies","priority":"Critical","description":"Try to quantify the PNG program, maybe it will bypass the neural sensor!","contactType":"Self-Service","assignedTo":"Jane Greenfelder","impact":"Major","category":"Hardware"},{"id":"INC00018558","openedAt":"2026-06-25T10:38:40.399Z","updatedOn":"2026-06-25T17:22:40.399Z","activityDue":"2026-06-25T18:24:40.399Z","openedBy":"George Bergnaum","state":"In Progress","createdBy":"Employee","active":false,"businessService":"channels","priority":"Critical","description":"Try to input the UTF8 hard drive, maybe it will bypass the auxiliary protocol!","contactType":"Service Desk","assignedTo":"Sergio Pfannerstill","impact":"Major","category":"Inquiry"},{"id":"INC00019628","openedAt":"2026-06-25T15:22:40.399Z","updatedOn":"2026-06-25T17:25:40.399Z","activityDue":"2026-06-25T18:14:40.399Z","openedBy":"Dr. Rosie Hilll","state":"On Hold","createdBy":"Employee","active":true,"businessService":"methodologies","priority":"Moderate","description":"The RSS bandwidth is down, calculate the back-end sensor so we can generate the AI feed!","contactType":"Service Desk","assignedTo":"Ms. Norma VonRueden","impact":"Major","category":"Inquiry"}],"changes":[{"id":"CHG0000549","openedAt":"2026-06-25T13:48:40.399Z","updatedOn":"2026-06-25T17:09:40.399Z","activityDue":"2026-06-25T18:04:40.399Z","openedBy":"Norma Hettinger","state":"On Hold","createdBy":"Employee","active":false,"businessService":"initiatives","priority":"P1","description":"I'll override the multi-byte CSS protocol, that should capacitor the PCI program!","contactType":"Service Desk","assignedTo":"Deanna Zulauf","impact":"Major","category":"Inquiry"},{"id":"CHG0001597","openedAt":"2026-06-25T15:49:40.399Z","updatedOn":"2026-06-25T17:29:40.399Z","activityDue":"2026-06-25T17:43:40.399Z","openedBy":"Myra Hamill","state":"On Hold","createdBy":"Employee","active":false,"businessService":"e-commerce","priority":"P1","description":"The ASCII panel is down, index the bluetooth microchip so we can copy the COM panel!","contactType":"Service Desk","assignedTo":"Austin Windler","impact":"Minor","category":"New Service"},{"id":"CHG0002766","openedAt":"2026-06-25T07:12:40.399Z","updatedOn":"2026-06-25T17:11:40.399Z","activityDue":"2026-06-25T18:37:40.399Z","openedBy":"Carroll DuBuque","state":"On Hold","createdBy":"Employee","active":true,"businessService":"blockchains","priority":"P3","description":"The OCR protocol is down, connect the mobile array so we can compress the DRAM hard drive!","contactType":"Service Desk","assignedTo":"Ms. Josephine Hilpert","impact":"Major","category":"Service Change"},{"id":"CHG0003736","openedAt":"2026-06-25T15:34:40.399Z","updatedOn":"2026-06-25T17:17:40.399Z","activityDue":"2026-06-25T17:47:40.399Z","openedBy":"Bernice Ernser","state":"On Hold","createdBy":"Employee","active":true,"businessService":"methodologies","priority":"P3","description":"overriding the bus won't do anything, we need to generate the cross-platform HDD circuit!","contactType":"Service Desk","assignedTo":"Pam Harvey","impact":"Major","category":"Service Change"},{"id":"CHG0004915","openedAt":"2026-06-25T12:17:40.399Z","updatedOn":"2026-06-25T17:30:40.399Z","activityDue":"2026-06-25T18:33:40.399Z","openedBy":"Al Conroy","state":"In Progress","createdBy":"Employee","active":false,"businessService":"supply-chains","priority":"P3","description":"programming the hard drive won't do anything, we need to parse the mobile PNG pixel!","contactType":"Self-Service","assignedTo":"Ivan Koss","impact":"Minor","category":"Inquiry"},{"id":"CHG0005332","openedAt":"2026-06-25T07:42:40.399Z","updatedOn":"2026-06-25T16:59:40.399Z","activityDue":"2026-06-25T18:18:40.399Z","openedBy":"Alex Senger","state":"On Hold","createdBy":"Employee","active":true,"businessService":"methodologies","priority":"P1","description":"We need to program the virtual API transmitter!","contactType":"Self-Service","assignedTo":"Arlene Boehm","impact":"Major","category":"Service Change"},{"id":"CHG0006518","openedAt":"2026-06-25T06:56:40.399Z","updatedOn":"2026-06-25T17:29:40.399Z","activityDue":"2026-06-25T18:31:40.399Z","openedBy":"Kristen Denesik","state":"In Progress","createdBy":"Employee","active":false,"businessService":"ROI","priority":"P1","description":"Try to navigate the XSS driver, maybe it will reboot the neural driver!","contactType":"Self-Service","assignedTo":"Jody Rutherford","impact":"Minor","category":"Service Change"},{"id":"CHG0007823","openedAt":"2026-06-25T12:00:40.399Z","updatedOn":"2026-06-25T17:22:40.399Z","activityDue":"2026-06-25T17:55:40.399Z","openedBy":"Felix Wisozk","state":"On Hold","createdBy":"Employee","active":true,"businessService":"eyeballs","priority":"Emergency","description":"You can't synthesize the bus without navigating the 1080p THX system!","contactType":"Service Desk","assignedTo":"Sonia Rempel","impact":"Major","category":"Inquiry"},{"id":"CHG0008256","openedAt":"2026-06-25T11:27:40.399Z","updatedOn":"2026-06-25T17:23:40.399Z","activityDue":"2026-06-25T18:17:40.399Z","openedBy":"Isabel Kohler","state":"On Hold","createdBy":"Employee","active":false,"businessService":"infrastructures","priority":"P3","description":"Try to synthesize the AGP monitor, maybe it will input the optical microchip!","contactType":"Service Desk","assignedTo":"Rita Gutkowski","impact":"Major","category":"Service Change"},{"id":"CHG0009907","openedAt":"2026-06-25T10:18:40.399Z","updatedOn":"2026-06-25T17:00:40.399Z","activityDue":"2026-06-25T18:34:40.399Z","openedBy":"Dr. Mable Emmerich I","state":"In Progress","createdBy":"Employee","active":false,"businessService":"paradigms","priority":"P3","description":"I'll reboot the multi-byte FTP card, that should capacitor the HTTP pixel!","contactType":"Service Desk","assignedTo":"Brendan Wisozk","impact":"Major","category":"Service Change"}],"incidentcount":20,"incidentsla":99.6,"changecount":10,"changesla":86.1}