{"incidents":[{"id":"INC0000612","openedAt":"2026-05-18T06:58:14.310Z","updatedOn":"2026-05-18T09:43:14.310Z","activityDue":"2026-05-18T10:04:14.310Z","openedBy":"Kristi Adams","state":"In Progress","createdBy":"Employee","active":true,"businessService":"relationships","priority":"High","description":"I'll bypass the optical JSON driver, that should feed the IP system!","contactType":"Service Desk","assignedTo":"Katrina Fay","impact":"Major","category":"Inquiry"},{"id":"INC0001387","openedAt":"2026-05-17T22:18:14.310Z","updatedOn":"2026-05-18T09:01:14.310Z","activityDue":"2026-05-18T10:44:14.310Z","openedBy":"Woodrow Bednar","state":"In Progress","createdBy":"Employee","active":false,"businessService":"platforms","priority":"Critical","description":"We need to program the auxiliary RAM driver!","contactType":"Self-Service","assignedTo":"Chris Tromp","impact":"Major","category":"Hardware"},{"id":"INC0002497","openedAt":"2026-05-18T07:14:14.310Z","updatedOn":"2026-05-18T09:19:14.310Z","activityDue":"2026-05-18T10:10:14.310Z","openedBy":"Daryl Gislason","state":"On Hold","createdBy":"Employee","active":true,"businessService":"communities","priority":"Moderate","description":"I'll override the haptic GB pixel, that should firewall the HTTP pixel!","contactType":"Service Desk","assignedTo":"Josefina Franey","impact":"Minor","category":"Inquiry"},{"id":"INC0003768","openedAt":"2026-05-18T07:56:14.310Z","updatedOn":"2026-05-18T08:49:14.310Z","activityDue":"2026-05-18T09:50:14.310Z","openedBy":"Pete Corkery","state":"In Progress","createdBy":"Employee","active":true,"businessService":"solutions","priority":"Moderate","description":"You can't copy the microchip without quantifying the redundant SMTP circuit!","contactType":"Service Desk","assignedTo":"Edward Von","impact":"Major","category":"Inquiry"},{"id":"INC0004608","openedAt":"2026-05-18T08:03:14.310Z","updatedOn":"2026-05-18T09:37:14.310Z","activityDue":"2026-05-18T10:09:14.310Z","openedBy":"Johnnie Dicki","state":"On Hold","createdBy":"Employee","active":false,"businessService":"web services","priority":"High","description":"Try to synthesize the IB card, maybe it will copy the online port!","contactType":"Self-Service","assignedTo":"Darnell Corwin","impact":"Major","category":"Hardware"},{"id":"INC0005778","openedAt":"2026-05-17T22:08:14.310Z","updatedOn":"2026-05-18T09:10:14.310Z","activityDue":"2026-05-18T09:59:14.310Z","openedBy":"Dr. Roger Reichel IV","state":"On Hold","createdBy":"Employee","active":true,"businessService":"infrastructures","priority":"Critical","description":"I'll transmit the 1080p DRAM circuit, that should sensor the API program!","contactType":"Self-Service","assignedTo":"Bruce Rippin","impact":"Major","category":"Software"},{"id":"INC0006340","openedAt":"2026-05-18T05:24:14.310Z","updatedOn":"2026-05-18T09:46:14.310Z","activityDue":"2026-05-18T10:12:14.310Z","openedBy":"Harriet Bins","state":"In Progress","createdBy":"Employee","active":false,"businessService":"mindshare","priority":"Moderate","description":"I'll synthesize the optical ASCII bandwidth, that should protocol the JSON firewall!","contactType":"Self-Service","assignedTo":"Colin O'Connell","impact":"Minor","category":"Inquiry"},{"id":"INC0007234","openedAt":"2026-05-18T04:18:14.310Z","updatedOn":"2026-05-18T09:23:14.310Z","activityDue":"2026-05-18T10:19:14.310Z","openedBy":"Scott Walsh","state":"On Hold","createdBy":"Employee","active":false,"businessService":"ROI","priority":"Moderate","description":"I'll generate the solid state API hard drive, that should pixel the RAM application!","contactType":"Service Desk","assignedTo":"May Kovacek","impact":"Major","category":"Software"},{"id":"INC0008198","openedAt":"2026-05-18T02:06:14.311Z","updatedOn":"2026-05-18T09:32:14.311Z","activityDue":"2026-05-18T10:40:14.311Z","openedBy":"Ronnie Braun DDS","state":"On Hold","createdBy":"Employee","active":true,"businessService":"networks","priority":"Moderate","description":"You can't hack the firewall without calculating the bluetooth AGP feed!","contactType":"Service Desk","assignedTo":"Yolanda Upton","impact":"Major","category":"Software"},{"id":"INC0009408","openedAt":"2026-05-18T03:34:14.311Z","updatedOn":"2026-05-18T09:27:14.311Z","activityDue":"2026-05-18T10:27:14.311Z","openedBy":"Elsa Turcotte","state":"In Progress","createdBy":"Employee","active":true,"businessService":"blockchains","priority":"Critical","description":"The CLI bandwidth is down, quantify the bluetooth bus so we can synthesize the VGA monitor!","contactType":"Service Desk","assignedTo":"Lorena Waelchi","impact":"Major","category":"Inquiry"},{"id":"INC00010674","openedAt":"2026-05-18T07:45:14.311Z","updatedOn":"2026-05-18T09:07:14.311Z","activityDue":"2026-05-18T10:40:14.311Z","openedBy":"Brendan Smith","state":"On Hold","createdBy":"Employee","active":true,"businessService":"synergies","priority":"High","description":"generating the protocol won't do anything, we need to connect the open-source XML transmitter!","contactType":"Self-Service","assignedTo":"Doris Considine Sr.","impact":"Major","category":"Hardware"},{"id":"INC00011786","openedAt":"2026-05-18T03:05:14.311Z","updatedOn":"2026-05-18T09:15:14.311Z","activityDue":"2026-05-18T09:48:14.311Z","openedBy":"Manuel Franecki","state":"In Progress","createdBy":"Employee","active":false,"businessService":"systems","priority":"Moderate","description":"We need to override the haptic SSL program!","contactType":"Service Desk","assignedTo":"Stephanie Nitzsche","impact":"Major","category":"Hardware"},{"id":"INC00012509","openedAt":"2026-05-18T08:09:14.311Z","updatedOn":"2026-05-18T09:04:14.311Z","activityDue":"2026-05-18T10:44:14.311Z","openedBy":"Rex D'Amore","state":"On Hold","createdBy":"Employee","active":true,"businessService":"technologies","priority":"Moderate","description":"If we bypass the alarm, we can get to the IB microchip through the bluetooth XML interface!","contactType":"Service Desk","assignedTo":"Doug Runte-Cartwright MD","impact":"Major","category":"Software"},{"id":"INC00013196","openedAt":"2026-05-17T22:25:14.311Z","updatedOn":"2026-05-18T09:19:14.311Z","activityDue":"2026-05-18T10:46:14.311Z","openedBy":"Tabitha Lueilwitz IV","state":"In Progress","createdBy":"Employee","active":true,"businessService":"functionalities","priority":"Moderate","description":"Try to bypass the XSS feed, maybe it will synthesize the optical port!","contactType":"Self-Service","assignedTo":"Lyle Nitzsche","impact":"Minor","category":"Hardware"},{"id":"INC00014685","openedAt":"2026-05-17T22:08:14.311Z","updatedOn":"2026-05-18T09:17:14.311Z","activityDue":"2026-05-18T10:19:14.311Z","openedBy":"Bernice Schumm","state":"On Hold","createdBy":"Employee","active":false,"businessService":"functionalities","priority":"Moderate","description":"Use the mobile ADP monitor, then you can index the neural pixel!","contactType":"Self-Service","assignedTo":"Carolyn Denesik","impact":"Minor","category":"Software"},{"id":"INC00015270","openedAt":"2026-05-18T04:06:14.311Z","updatedOn":"2026-05-18T08:58:14.311Z","activityDue":"2026-05-18T10:11:14.311Z","openedBy":"Catherine Nitzsche","state":"On Hold","createdBy":"Employee","active":true,"businessService":"convergence","priority":"Moderate","description":"You can't input the panel without hacking the redundant TLS hard drive!","contactType":"Self-Service","assignedTo":"Thelma Nitzsche","impact":"Minor","category":"Software"},{"id":"INC00016731","openedAt":"2026-05-18T03:44:14.311Z","updatedOn":"2026-05-18T09:37:14.311Z","activityDue":"2026-05-18T10:32:14.311Z","openedBy":"Mr. Freddie Miller","state":"In Progress","createdBy":"Employee","active":false,"businessService":"convergence","priority":"High","description":"bypassing the hard drive won't do anything, we need to parse the wireless GB transmitter!","contactType":"Self-Service","assignedTo":"Ramon Waters","impact":"Major","category":"Inquiry"},{"id":"INC00017786","openedAt":"2026-05-17T23:07:14.311Z","updatedOn":"2026-05-18T09:29:14.311Z","activityDue":"2026-05-18T10:07:14.311Z","openedBy":"Kelley Wehner","state":"In Progress","createdBy":"Employee","active":false,"businessService":"convergence","priority":"Moderate","description":"Try to navigate the FTP capacitor, maybe it will calculate the online driver!","contactType":"Service Desk","assignedTo":"Phillip Kshlerin","impact":"Major","category":"Hardware"},{"id":"INC00018911","openedAt":"2026-05-18T08:18:14.311Z","updatedOn":"2026-05-18T09:01:14.311Z","activityDue":"2026-05-18T09:58:14.311Z","openedBy":"Fredrick Heathcote","state":"On Hold","createdBy":"Employee","active":false,"businessService":"markets","priority":"High","description":"Use the open-source AI array, then you can navigate the haptic hard drive!","contactType":"Service Desk","assignedTo":"Victoria Rippin","impact":"Minor","category":"Software"},{"id":"INC00019216","openedAt":"2026-05-18T02:53:14.311Z","updatedOn":"2026-05-18T09:18:14.311Z","activityDue":"2026-05-18T10:01:14.311Z","openedBy":"Delores Roberts-Rosenbaum","state":"On Hold","createdBy":"Employee","active":false,"businessService":"bandwidth","priority":"Moderate","description":"compressing the microchip won't do anything, we need to compress the primary RSS bandwidth!","contactType":"Service Desk","assignedTo":"Dwayne Hoeger","impact":"Major","category":"Hardware"}],"changes":[{"id":"CHG0000835","openedAt":"2026-05-18T03:19:14.311Z","updatedOn":"2026-05-18T09:19:14.311Z","activityDue":"2026-05-18T10:34:14.311Z","openedBy":"Alexis Bayer I","state":"In Progress","createdBy":"Employee","active":true,"businessService":"markets","priority":"P1","description":"You can't quantify the pixel without hacking the neural ADP circuit!","contactType":"Self-Service","assignedTo":"Virgil Littel","impact":"Minor","category":"Service Change"},{"id":"CHG0001927","openedAt":"2026-05-17T22:59:14.311Z","updatedOn":"2026-05-18T09:17:14.311Z","activityDue":"2026-05-18T10:37:14.311Z","openedBy":"Carroll Lesch","state":"On Hold","createdBy":"Employee","active":false,"businessService":"networks","priority":"P3","description":"You can't index the system without compressing the solid state CSS driver!","contactType":"Service Desk","assignedTo":"Bernard Hessel","impact":"Major","category":"Inquiry"},{"id":"CHG0002445","openedAt":"2026-05-18T03:11:14.311Z","updatedOn":"2026-05-18T09:07:14.311Z","activityDue":"2026-05-18T10:13:14.311Z","openedBy":"Sherry Hilpert","state":"In Progress","createdBy":"Employee","active":true,"businessService":"blockchains","priority":"P3","description":"The CSS capacitor is down, parse the redundant sensor so we can parse the SQL array!","contactType":"Self-Service","assignedTo":"Howard Nikolaus Jr.","impact":"Minor","category":"New Service"},{"id":"CHG0003532","openedAt":"2026-05-18T06:37:14.311Z","updatedOn":"2026-05-18T09:10:14.311Z","activityDue":"2026-05-18T10:19:14.311Z","openedBy":"Beatrice Lehner","state":"On Hold","createdBy":"Employee","active":true,"businessService":"content","priority":"Emergency","description":"You can't connect the circuit without transmitting the wireless XML protocol!","contactType":"Service Desk","assignedTo":"Dr. Richard Renner","impact":"Major","category":"Service Change"},{"id":"CHG0004196","openedAt":"2026-05-18T04:14:14.311Z","updatedOn":"2026-05-18T08:50:14.311Z","activityDue":"2026-05-18T10:03:14.311Z","openedBy":"Preston Haley","state":"In Progress","createdBy":"Employee","active":false,"businessService":"portals","priority":"P1","description":"Try to connect the SQL microchip, maybe it will override the digital bandwidth!","contactType":"Self-Service","assignedTo":"Ms. Jana Ernser III","impact":"Major","category":"Service Change"},{"id":"CHG0005405","openedAt":"2026-05-17T22:13:14.311Z","updatedOn":"2026-05-18T09:09:14.311Z","activityDue":"2026-05-18T10:31:14.311Z","openedBy":"Willard Koss","state":"In Progress","createdBy":"Employee","active":false,"businessService":"systems","priority":"P3","description":"The JBOD port is down, compress the back-end pixel so we can index the TLS feed!","contactType":"Service Desk","assignedTo":"Sam Purdy MD","impact":"Major","category":"Inquiry"},{"id":"CHG0006628","openedAt":"2026-05-18T01:33:14.311Z","updatedOn":"2026-05-18T09:02:14.311Z","activityDue":"2026-05-18T09:58:14.311Z","openedBy":"Enrique King","state":"On Hold","createdBy":"Employee","active":true,"businessService":"mindshare","priority":"P1","description":"Try to input the IP microchip, maybe it will compress the bluetooth firewall!","contactType":"Self-Service","assignedTo":"Neil Mueller","impact":"Major","category":"New Service"},{"id":"CHG0007613","openedAt":"2026-05-17T23:26:14.311Z","updatedOn":"2026-05-18T09:00:14.311Z","activityDue":"2026-05-18T10:38:14.311Z","openedBy":"Audrey Schuster","state":"In Progress","createdBy":"Employee","active":false,"businessService":"relationships","priority":"P3","description":"If we hack the program, we can get to the HEX transmitter through the optical CSS sensor!","contactType":"Service Desk","assignedTo":"Tammy Ruecker","impact":"Minor","category":"Service Change"},{"id":"CHG0008909","openedAt":"2026-05-18T04:06:14.311Z","updatedOn":"2026-05-18T09:14:14.311Z","activityDue":"2026-05-18T09:55:14.311Z","openedBy":"Jesus Leuschke DVM","state":"In Progress","createdBy":"Employee","active":false,"businessService":"eyeballs","priority":"P1","description":"I'll compress the solid state JSON transmitter, that should firewall the TLS array!","contactType":"Self-Service","assignedTo":"Willie Rath","impact":"Major","category":"New Service"},{"id":"CHG0009828","openedAt":"2026-05-18T08:36:14.312Z","updatedOn":"2026-05-18T08:55:14.312Z","activityDue":"2026-05-18T10:12:14.312Z","openedBy":"Gail Mills","state":"On Hold","createdBy":"Employee","active":false,"businessService":"paradigms","priority":"P3","description":"If we connect the bus, we can get to the AI port through the virtual SMS driver!","contactType":"Self-Service","assignedTo":"Emma Schaefer","impact":"Minor","category":"Inquiry"}],"incidentcount":20,"incidentsla":99.6,"changecount":10,"changesla":86.1}